Service and Terms

Welcome to the AcuMag online store (acumag.com). These Terms of Service (“Terms”) form a legally binding agreement between you (“User”) and AcuMag regarding your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use.

We may update these Terms from time to time due to business, regulatory, or legal requirements. Updates will be posted on this page, and your continued use of the website indicates acceptance of the revised Terms. We encourage you to review these Terms periodically.


I. User Accounts
  • Some services may require registration. You agree to provide accurate, complete, and up-to-date information.

  • You are responsible for maintaining the confidentiality of your account and password.

  • Accounts may not be sold, rented, or transferred. We reserve the right to suspend or terminate accounts that violate these Terms.


II. Product Information
  • We make every effort to ensure accurate product descriptions, pricing, and images. In case of discrepancies, please contact our customer service team.

  • Prices may change due to promotions, market conditions, or other factors. The final price at checkout is the amount you agree to pay, including applicable shipping fees and taxes.


III. Orders & Payments
  • Orders are confirmed once submitted and become effective after payment. Please verify all order details before checkout.

  • We reserve the right to cancel orders in case of stock shortages, payment issues, or other irregularities.

  • Payment methods are listed on the checkout page. We use secure payment processing but are not responsible for losses due to user negligence (e.g., sharing payment credentials).


IV. Shipping & Delivery
  • Orders are shipped according to the chosen method and address. Delivery times may be affected by logistics providers, customs, or unforeseen factors.

  • Risk of loss passes to you once the product is delivered and signed for. Please inspect your order upon delivery and contact us immediately if items are damaged or incorrect.


V. Returns & Refunds
  • You may request a return or exchange within 60 days if products are defective, damaged, or inconsistent with the description. Items must be returned in original condition with packaging and proof of purchase.

  • Unless due to quality issues, return shipping costs are the customer’s responsibility.

  • Refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.


VI. User Conduct
  • You agree not to use the website for unlawful activities, including fraud, infringement, or system abuse.

  • Malicious actions such as exploiting system loopholes, disrupting operations, or obtaining undue benefits may result in order cancellation, account suspension, or legal action.


VII. Intellectual Property
  • All website content (text, images, trademarks, software, code) is protected by intellectual property laws. Unauthorized copying, modification, or distribution is prohibited.

  • If you believe content on our website infringes your rights, please contact us with supporting evidence, and we will investigate promptly.


VIII. Privacy

Your use of this website is also governed by our [Privacy Policy], which is incorporated by reference. Please review it to understand how we handle your personal data.


IX. Disclaimer
  • Our services are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted, error-free service.

  • To the extent permitted by law, we are not liable for direct, indirect, incidental, or consequential damages arising from your use of this website, except in cases of willful misconduct or gross negligence.

  • Some jurisdictions do not allow limitations on liability; in such cases, these limitations may not apply to you.


X. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable laws. In the event of any dispute, both parties shall first attempt to resolve the matter through friendly negotiation. If unresolved, the dispute shall be submitted to the competent courts in accordance with applicable laws.